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Warranty and Return Policy
Payment
Payment methods we take:
  • Credit Card -- Worldpay
  • Credit Card -- PayPal
  • Bank Transfer
  • Cheque
  • Money Order
WorldPay
Payment system supports Mastercard, Visa, Visa Purchasing, Visa Delta and Laser.

WorldPay Visa Visa Delta MasterCard

PayPal
Payment system supports Visa, Mastercard

Visa MasterCard

Bank Transfer
Our account details will be shown during the checkout process.

Please also write down:
Order Number in the description of Bank Transfer.
Bank Cheque and Money Order are generally cleared as paid within a day of arriving, however we maintain a clearance time of 5 days for any Company Cheque and 11 days for Personal Cheque due to our current banking methods.

Your order will ship when we receive your payment.
In order to confirm your payments better , please email to webmaster@interbatteries.com.au after you deposit your money to our bank account.
* Australia local bank account: There is NO additional handling fee for transfering from an Australia local bank account.

Cheque
To pay by cheque, please checkout in our website and the payment information will be shown during checkout process.

Please also write down:
Your name and order number on the back of the cheque.
Make Payable To: Silver Centre Pty Ltd

Your order will ship when we receive your payment.
In order to confirm your payments better , please email to webmaster@interbatteries.com.au after you deposit your money to our bank account.

Money Order
The payment method is the same as Cheque
Make Payable To: Silver Centre Pty Ltd

Refund
After we issue a refund authorization to the bank, credit will appear on the customer's statement within one to two billing cycles, depending on the time required for the card issuing bank to process such transaction.

Refunds will be made with the same method of payment as the original order. Credit card refunds will only be made to the same card used for the original purchase.

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Shipping


eParcel Commodity Total Price Postage & Handing Fee Delivery Time
registeredpost AU $10.00 / per order 2~10 Business Days
express post < AU $100.00 AU$10.00 + AU$5.00/item 1~3 Business Days
≥ AU $100.00 AU$20.00 + AU$5.00/item

Remark: One business day after you have placed the order, you can log in http://www.interbatteries.com.au/tracker.php to track the shipping status of your order.

Normally, the eParcel of Australia Post takes two to 10 business days to deliver parcel to our customers, depending on the destination. In the case that you do not receive your parcel within the aforesaid time span, the parcel might have been lost. Then you should inform us as soon as possible so that we could lodge a complaint of lost parcel to the Australia Post. We will re-send your order after Australia Post has completed the investigation of the lost parcel, which would take about 3 to 4 weeks from the day of complaint.

Given that customers from all places would place orders at the same time, our stock level will change correspondingly from time to time. Hence, we have to check the stock level before arranging goods delivery. When any product item is out of stock, we have to arrange refund even though order and payment have been received. Customers' understanding of the practical constraint is highly appreciated.

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General Return Policy
It is our goal to provide our customers 100% satisfaction. If, for any reason, you are not satisfied with our product(s), please contact us immediately either by phone or by e-mail and have your invoice handy.

We like to solve your problem as fast as possible.

If you return the product(s) to us within 15 days, we will refund you the full product price (no shipping cost will be refunded unless it is proved that the return is a result of our error). Prior to returning a product, call us or email us, We will teach you the instructions on how to ship the product(s) back to us.

!Important - Please email us, do not ship anything back to us without getting a RMA number first. It may delay you getting a replacement or refund if we just receive products back without prior knowledge.

support@interbatteries.com.au

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Please refuse the parcel if it is damaged in transit (i.e. Not to sign on delivery receipt) and notify us of the refusal of damaged parcel, otherwise, we are not responsible for the damaged item.

WorldPay Visa Visa Delta MasterCard PayPal
support@interbatteries.com.au
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